Dow Jones Customer Service Jobs

Customer Service

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If so, we want you on our team. People like talking to you. You’re a problem solver, self-starter, and keen negotiator. You understand that good customer relationships are vital for business. You make a great first impression. People like working with you because you’re reliable, energetic, and most of all, fun. If this is you, we’d love to meet you.

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Job Information

Dow Jones Workplace Designer in PRINCETON, New Jersey

Job Description:

This position assists with the programming, design and implementation of workplace solutions for building renovations, restacks or new construction. Solutions include space planning, furniture layouts and move coordination. The Project Designer reports to the Director of Workplace Design and works directly with other members of the Workplace Design Team, the rest of the Global Real Estate & Facilities department, Global Security, NewsTech and People. The position requires an ability to communicate and interact with senior management staff, business unit users, landlord representatives and external vendors to deliver each project on time and on budget.

DUTIES AND RESPONSIBILITIES

  • Provide assistance with schematic design, design development, construction documentation, technical specifications and other project related materials as needed.

  • Demonstrate advanced AutoCAD and CAFM knowledge and skill set.

  • Prepare visualization tools for client meetings.

  • Work with Manager in developing project plan, budget and schedule.

  • Attend project meetings with Architect, Engineer and Construction Team.

  • Initiate client meetings to review project expectations.

  • Propose effective design solutions to meet project goals.

  • Analyze design issues and suggest corrective actions.

  • Prepare design layouts and sketches according to company design standards.

  • Develop cost reduction initiatives while maintaining quality.

  • Address design and construction related concerns in a timely manner.

  • Review and recommend improvements to existing designs.

  • Research industry trends and design technologies.

  • Provide assistance and conduct trainings to team members when required.

  • Work with design team in prioritizing, planning and executing several projects efficiently.

POSITION REQUIREMENTS

  • BA or BFA in Interior Design.

  • 3-5 years’ space planning experience for corporate interiors and/or tenant fitout projects .

  • Working knowledge of office furniture systems, furniture specifications and interior finishes.

  • Strong understanding of construction best practices.

  • Knowledge of building codes and accessibility requirements for planning activities and compliance.

  • Proficiency in AutoCAD, version 2014 preferred.

  • Strong technical skills using MS Office, MS Powerpoint and Adobe Acrobat Pro.

  • Google SketchUp or 3D rendering skills are desirable.

  • Ability to manage multiple tasks in a time-sensitive manner.

  • Strong communication and interpersonal skills, paired with a customer-service mentality.

  • Experience supporting architects and external vendors.

  • Ability to work as part of a team and individually.

Dow Jones , Making Careers Newsworthy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at TalentResourceTeam@dowjones.com. Please put “Reasonable Accommodation" in the subject line.

Business Area: PEOPLE - WORKPLACE

Job Category: Facilities Group

About Us

Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

If you are a current employee at Dow Jones, do not apply here. Please go to the Career section on your Workday homepage and view "Find Jobs - Dow Jones." Thank you.

Req ID: 27616

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