Who we are and what we do?
Published by Dow Jones, The Wall Street Journal has been a trusted name since 1889 for unparalleled analysis and unique reporting informing decisions that drive the world forward. The most ambitious people in the world read The Wall Street Journal who are the leaders of today and tomorrow’s rising stars. Winner of 37 Pulitzer Prizes for outstanding journalism, the Journal includes coverage of U.S. and world news, politics, arts, culture, lifestyle, sports, health and more. The Membership Subscription team is responsible for growing our subscriber base of individually paying members globally, across WSJ, Barron’s, and MarketWatch. The team manages the end-to-end subscription levers across acquisition, engagement, and retention. The team is also supported by data science and analytics, and paid media teams. We also work closely with customer service, product, technology, finance, legal, and operations teams.
WSJ internationally and individually paying young audiences have both experienced significant growth and must continue to grow over the coming years. The role demands a growth-led mindset responsible for growing the individually paid subscriber base and the associated revenue goals. The role carries the accountability of hitting the goals and will work closely with teams within membership (acquisition, CRM, and data) but will also be responsible for working with the functional experts across product, marketing, customer insight, and the editorial team. The role is a “builder” role and therefore breadth of experience building subscription businesses and working in a matrix role are favorable.
What are my accountabilities?
Accountable for growing the volume and revenue lines of individually paying WSJ members Internationally and young audiences.
Work closely with the functional experts who are accountable for acquisition, engagement, and retention
Partner heavily with finance and WSJ product, marketing, insight, and content strategy leads.
Recognize opportunities to grow that might require investment/business casing
Work closely with data and insight to find opportunities that will accelerate subscriber and revenue growth
Champion who the customer is and how we use customer insight to grow
What do you need from me?
8-10 years of experience, working in media or publishing is a plus.
The position requires a growth led mindset
Previous experience in growing subscriptions either inside or outside of publishing is favorable
Experience of working within, influencing within, and or networking within a matrix environment
Strong influencing skills
Broad knowledge and breadth of experience in “building roles” will be favored over vertical expertise (acquisition, engagement etc)
The candidate must be data literate and be comfortable using data to make decisions
The ability to see the “big picture” turning individual tactics into programs of work, and understanding the implications of a change in one area and consequences it might have in others
To be comfortable working with a diverse set of stakeholders
To be comfortable not running a team, but heavily influencing the outcome
Ability to look ahead, understanding how customer trends might impact the business and what we should do as a result
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .
Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at TalentResourceTeam@dowjones.com. Please put “Reasonable Accommodation" in the subject line.
Business Area: WSJ MEMBERSHIP GROUP
Job Category: Marketing Group
Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.
This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
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Req ID: 24755