Are you a people person?
If so, we want you on our team. People like talking to you. You’re a problem solver, self-starter, and keen negotiator. You understand that good customer relationships are vital for business. You make a great first impression. People like working with you because you’re reliable, energetic, and most of all, fun. If this is you, we’d love to meet you.
For more than 125 years, we have been finding new ways to bring information to the world’s top professionals and enterprises. In this time we have become a leader in news and data and home to leading products including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch, Risk and Compliance, Financial News, VentureSource and our recently launched Data News and Analytics platform, DNA.
The DNA platform was borne of necessity, the convergence of internal forces which included pivoting to a platform based product development strategy and the need to extract insight from our rich corpus of siloed data to power our research and journalism.
The result, is a platform that enables enterprise customers and partners to integrate directly with Dow Jones’ world class information and patented taxonomy via Snapshots, Streams, and REST APIs at https://www.dowjones.com/dna/ . But most importantly this enables our customers and partners to unlock greater value from our premium news content for data mining, machine learning, predictive modelling, workflow integration and it provides a foundation on which to build enterprise solutions.
DNA demonstrates the unique intersection of content, data, technology and innovation at which Dow Jones operates and our desire to deliver leading data products and solutions to power professionals and enterprises.
The Manager, Product Strategy is an analytical role which requires intellectual curiosity, a strong bias to action and a passion for solving enterprise problems with data & technology. Accountable to the General Manager, the Manager, Product Strategy is responsible for supporting product strategy development and the flawless execution of a market driven approach to product development and go to market for DNA.
This hands-on role requires commercial acumen, analytical skills, exemplary communication skills and the ability to work across organizational boundaries.
The ideal candidate combines their strong analytical and consulting skills, voice of customer, marketplace and competition understanding to identify how to exploit Dow Jones’ underlying technical data platform and datasets to deliver business outcomes for our customer and growth opportunities for Dow Jones and its partners.
Support the development and execution of product strategy through effective capture and synthesis of Voice of Customer to drive business strategy, product development and go to market for DNA.
Support the development of business strategy by performing research and analysis underpinning market selection, competitive and trend analysis and strategic market response including vision, OKRs and initiatives.
Effective synthesis of Voice of Customer by analyzing market segments, personas and customer jobs, pains and gains to produce targeted value propositions. This includes governing the DNA Early Adopter Program.
Work in conjunction with Technology, Marketing, Sales, Partnerships Operations, Customer Solutions Engineering, Commercial Policy and Pricing and Data Strategy stakeholders to govern and facilitate the execution of technical and commercial solutions and deliverables. Ensure alignment with these groups.
Develop the integrated product and go to market plan (using Aha at http://www.aha.io/ ) in collaboration with Technology, Marketing, Sales, Partnerships Operations, Customer Solutions Engineering, Commercial Policy and Pricing and Data Strategy to ensure flawless delivery.
Report the performance of customer lifecycle metrics across lead generation, sales, adoption, usage and satisfaction and govern initiatives to optimize.
Ensure all product and go to market decisions are data driven.
Facilitate RFP responses, ensuring all are delivered on time to a high standard.
Develop thou ght leadership content including white papers for marketing and sales activities to demonstrate the value of the platform to customers and partners. Utilize materials for internal and external stakeholder communications.
Act as product subject matter expert providing internal stakeholders with the advice, documentation, tools and training necessary to increase sales and customer retention and advocacy. This includes providing hands-on support to the sales teams for customer meetings.
Ensure our customers, partners and key internal and external stakeholders are kept up-to-date on our activities. Also ensure that all communication produced about the business is correct and engaging.
Work with industry forums to ensure that our platform is well understood and represented by them.
Own UAT, engaging all relevant groups across the business to complete and sign off testing prior to Technology release.
7+ years of relevant work experience
Experience in product management and market analysis
Experience in go to market execution including customer lifecycle optimization
Experience with technical project or delivery management
Experience in Financial Services, management consulting or technology professional services
Experience with platform, cloud and utility computing technology business models
Experience with and strong working knowledge of API, data analysis and processing tools, machine learning and application development technologies
Demonstrates sound commercial acumen and the ability to develop business cases and plans
Demonstrates excellent communication, influencing, and presentation skills
Demonstrates strong interpersonal and collaboration skills
Demonstrates excellent analytical , research, organizational and planning skills
Experience with product management tools including Aha at http://www.aha.io/
Bachelor degree in Computer Science, Engineering, Mathematics, Statistics or related fields, or equivalent practical experience
Certification in data science & engineering or machine learning technologies preferred
Ability to qualify and close a client sale or partner deals
Dow Jones , Making Careers Newsworthy
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .
Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at TalentResourceTeam@dowjones.com . Please put “Reasonable Accommodation" in the subject line.
Business Area: PIB OFFICE
Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 125 years and today has one of the world’s largest news gathering operations globally. It produces leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Factiva, Barron’s, MarketWatch, Financial News, DJX, Dow Jones Risk & Compliance, Dow Jones Newswires, and Dow Jones VentureSource.Dow Jones is a division of News Corp (NASDAQ: NWS, NWSA; ASX: NWS, NWSLV).
If you require assistance in completing the online application, please contact the Talent Management team for Application Help at TalentResourceTeam@dowjones.com