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Dow Jones Director, Quality, Factiva in BARCELONA, Spain

Job Description:

Clear & Likely: Yes

Location: BCN/SGP/PRI

As a Director, Quality, you will oversee, mentor and develop a highly skilled global team responsible for maintaining the timeliness, accuracy and completeness of key Factiva content and capabilities. You will collaborate with a talented team of colleagues in product, technology and customer service. You will report to the Vice President, Factiva Content.

You Will:

  • Oversee a global team of talented data and quality analysts.

  • Recruit, interview, select, hire, and employ an appropriate candidate if needed

  • Provide clear and timely feedback to team members on their performance.

  • Inspire and develop your team to maximize their potential and ensure the best content and capabilities possible.

  • Ensure the delivery across Objective and Key Results to meet commitments to internal and external clients.

  • Lead innovation to bring constant improvements to our workflows and data offering in an extremely dynamic environment

  • Work with internal partners to ensure the continued evolution of our workflows and tools through automation.

  • Provide thought leadership internally and externally on company data and data quality.

  • Handle multiple high priority tasks, spot challenges early on and be solution oriented, making the right decisions using an analytical approach.

You Have:

  • A deep knowledge of Factiva content (especially companies and executives data), its functionalities and its importance to Dow Jones customers.

  • A minimum of 5 years of experience in a senior leadership role managing relevant B2B-related content, including a global research team.

  • Fluent in written and spoken English.

  • At least three years' experience leading and mentoring a sizeable research team (preferably located in multiple time zones)

  • Experience explaining products, data or processes to clients and handling complex customer queries.

  • Experience overseeing data quality assurance processes.

  • An openness to different views and options and appreciation of team diversity.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at Please put “Reasonable Accommodation" in the subject line.

Business Area: PIB - DATA STRATEGY

Job Category: Data/Content Group

Union Status:

Union / A clear and likely Internal Candidate (Employee Only) has been identified

Req ID: 34016